How do I proceed with claims?

Please send an e-mail to our customer service: customer@packex.com

Your satisfaction is our top priority. However, if you have any complaints, please contact our PackEx customer service team by email at customer@packex.com.
You are also welcome to call us on +49 (0) 62 42 83 70 - 900 and tell us about your concerns. 
Offering you, the customer, the best possible quality is our top priority, which is why we are grateful for your feedback so that we can continue to develop.